Support Center

Get expert help when you need it. Our support team is here 24/7 to assist with all your development questions and technical challenges.

All Systems Operational
💬

Live Chat

Instant help from our experts

Average response: 30 seconds
📧

Email Support

Detailed technical assistance

Response within 2 hours
👥

Community Forum

Connect with other developers

10,000+ active members
📞

Video Call

Screen sharing support

Available for Pro+ users

Frequently Asked Questions

Find quick answers to the most common questions about Code Hub platform and features.

How do I deploy my project to production?

+

Deploying your project is simple with Code Hub's one-click deployment feature. Navigate to your project dashboard, click the "Deploy" button, select your preferred hosting platform (Vercel, Netlify, Firebase, etc.), configure any environment variables, and click "Deploy Now". Your application will be live within minutes with a production URL.

Can I collaborate with my team in real-time?

+

Yes! Code Hub supports real-time collaboration with live cursor tracking, simultaneous editing, and integrated chat. Invite team members to your project, set appropriate permissions (Owner, Admin, Editor, or Viewer), and start coding together. Changes are synchronized instantly across all participants.

What programming languages are supported?

+

Code Hub supports 50+ programming languages including JavaScript, Python, Java, C++, React, Vue.js, Angular, Node.js, PHP, Ruby, Go, Rust, TypeScript, and many more. Each language comes with syntax highlighting, auto-completion, and intelligent error detection.

How do I upgrade my account plan?

+

To upgrade your account, go to Settings → Billing & Plans, select your desired plan (Pro ₹299/month or Enterprise ₹1999/month), and complete the payment through our secure Razorpay integration. Your new features will be activated immediately after successful payment.

Is my code and data secure?

+

Absolutely! Code Hub uses enterprise-grade security with end-to-end encryption, secure data centers, regular security audits, and compliance with international standards. Your code is protected with role-based access controls, and we never access your private repositories without explicit permission.

Can I import existing projects from GitHub?

+

Yes! You can easily import projects from GitHub, GitLab, or Bitbucket. Use our Git integration feature, connect your repository, and Code Hub will automatically import your code, maintain version history, and sync future changes. You can also export your projects back to any Git provider.

What kind of support do you provide for students?

+

We offer special educational discounts for students and educational institutions. Students get free access to Pro features with a valid .edu email address. We also provide comprehensive tutorials, coding challenges, and mentorship programs to help students learn programming effectively.

How do I set up custom domains for my deployments?

+

After deploying your project, go to Deployment Settings, click "Add Custom Domain", enter your domain name, and follow the DNS configuration instructions. Code Hub will automatically provision SSL certificates and handle all the technical setup. Your custom domain will be live within a few minutes.

Knowledge Base

Explore our comprehensive guides and tutorials to make the most of Code Hub's features.

🚀

Getting Started

Complete beginner's guide to Code Hub platform, from account setup to your first deployment.

Read Guide →
💻

Code Editor Mastery

Learn advanced IDE features, shortcuts, and productivity tips for efficient coding.

Learn More →
🌐

Deployment Strategies

Master different deployment options, environment configurations, and best practices.

Explore →
👥

Team Collaboration

Set up effective team workflows with real-time editing and project management.

Collaborate →
🔧

API Integration

Connect Code Hub with your existing tools and automate your development workflow.

View API →
🛡️

Security Best Practices

Keep your projects secure with proper authentication, encryption, and access controls.

Secure →

🕒 Support Response Times

Live Chat:
30 seconds average
Email Support:
2 hours maximum
Video Calls:
Same day scheduling
Community Forum:
Community driven

📧 Contact Technical Support

Can't find the answer you're looking for? Our expert team is ready to help you solve any technical challenge.

Need Immediate Help?

For urgent issues affecting your production environment, contact our emergency support line.

Call: +91 1800 123 456

Emergency support available 24/7 for Pro and Enterprise customers