Contact Code Hub

We strive to respond to all inquiries promptly. Email inquiries typically receive a response within 4 hours during business hours. Technical support issues are prioritized and usually addressed within 1 hour. For urgent technical problems, Pro and Enterprise users can access our live chat for immediate assistance.

To help us assist you more effectively, please include: your account email, a detailed description of the issue, steps to reproduce the problem, any error messages you're seeing, your browser and operating system information, and screenshots if applicable. The more details you provide, the faster we can resolve your issue.

Phone support is available to all users during business hours (9 AM - 9 PM IST). Pro and Enterprise users also have access to priority phone support with shorter wait times and extended hours. For urgent technical issues, we also offer callback options where our team will contact you directly.

Absolutely! We offer personalized demos and consultations for teams and enterprises. You can request a demo through our contact form, and our sales team will schedule a convenient time to show you Code Hub's features and discuss how it can meet your specific needs. Educational institutions also qualify for special consultation sessions.

We welcome bug reports and feature suggestions! You can report bugs through our support system, and we'll investigate promptly. For feature requests, use our feedback form or contact us directly. We review all suggestions and prioritize them based on user demand and platform improvement goals.

Currently, our primary support language is English, but we have team members who can assist in Hindi and several regional Indian languages. For complex technical issues, we can arrange for specialized support in your preferred language. We're continuously expanding our multilingual support capabilities.