🔒 Privacy Policy

1. Introduction and Scope

Code Hub Technologies Pvt. Ltd. ("Code Hub," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information and coding projects. This Privacy Policy explains how we collect, use, protect, and share information when you use our cloud-based development platform and related services.

This policy applies to:

• Code Hub website and web applications
• Code Hub mobile applications
• Code Hub APIs and developer tools
• All related services and features
• Communications with Code Hub support and sales teams

2. Information We Collect

We collect different types of information to provide you with the best possible development experience while respecting your privacy.

Information Collection Methods

• Direct Collection: Information you provide when creating accounts, using features, or contacting support
• Automatic Collection: Technical data collected through cookies, logs, and analytics tools
• Third-Party Sources: OAuth providers (Google, GitHub) when you choose social login options
• Integrations: Data from connected services and APIs you authorize

3. How We Use Your Information

We use your information solely to provide, improve, and protect our services. Here's how:

Service Provision

• Creating and managing your developer account
• Providing access to coding environments and tools
• Enabling project collaboration and sharing features
• Processing payments and managing subscriptions
• Facilitating deployment and hosting services

Platform Improvement

• Analyzing usage patterns to enhance user experience
• Developing new features based on user needs
• Optimizing platform performance and reliability
• Conducting research for product development

Communication and Support

• Providing customer support and technical assistance
• Sending important service updates and notifications
• Sharing relevant educational content and tips
• Responding to inquiries and feedback

Security and Compliance

• Detecting and preventing fraud and abuse
• Ensuring platform security and data protection
• Complying with legal obligations and regulations
• Protecting intellectual property rights

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share data in specific circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Payment Processors: Razorpay for secure payment processing
• Cloud Infrastructure: Hosting and storage providers for platform operations
• Analytics Services: Performance monitoring and usage analytics
• Communication Tools: Email and notification services

All service providers are bound by strict confidentiality agreements and data processing terms.

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect our rights, property, and safety
• Investigate potential violations of our terms
• Prevent fraud or security threats

5. Data Security Measures

We implement comprehensive security measures to protect your data and coding projects:

6. Your Privacy Rights

You have significant control over your personal information and how it's used:

Exercising Your Rights

To exercise any of these rights, contact our privacy team at privacy@codehub.com. We will respond to all requests within 30 days and may require identity verification for security purposes.

7. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations:

• Account Data: Retained while your account is active and for 90 days after account deletion (for recovery purposes).
• Project Data: Retained while projects are active. Deleted projects are permanently removed after 30 days.
• Analytics Data: Aggregated and anonymized analytics data may be retained for up to 2 years for platform improvement.
• Communication Records: Support communications retained for 1 year to improve service quality.

8. International Data Transfers

Code Hub operates globally and may transfer data across borders to provide our services:

Data Localization

Primary data storage is located in secure facilities within India, with backup systems in other jurisdictions that provide adequate data protection.

Transfer Safeguards

All international transfers are protected by appropriate safeguards including:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Binding Corporate Rules for internal transfers
• Explicit consent where required

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us analyze and improve platform performance
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into platform usage (anonymized)

Cookie Control

You can control cookies through your browser settings. Note that disabling essential cookies may limit platform functionality.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. When we make significant changes:

• We'll notify users via email and platform notifications
• We'll update the "Last Updated" date at the top of this policy
• We'll provide a summary of key changes
• For material changes, we may require re-consent

We encourage you to review this policy periodically to stay informed about how we protect your information.